Privacy Policy

Privacy Policy MONETT MAISON

At MONETT MAISON, we highly value your privacy, both as a visitor to our website and as a customer of our products. This privacy policy applies to all personal data processing carried out by MONETT MAISON and is prepared in accordance with the General Data Protection Regulation (GDPR).

This policy explains how we handle your personal data, including:

• Who is responsible for processing;
• How we collect personal data;
• Which personal data we process;
• Legal basis and purpose of processing;
• With whom we share data;
• Your rights;
• Retention periods.

Who is responsible for processing personal data?

Identity and contact details

• Name: MONETT MAISON
• Address: Sint Pieterspark 82, 5014 SK Tilburg, Netherlands
• Phone: +31 13 7857587
• Email: info@monettmaison.com

Other information

• Bank: NL91INGB0004443504, account holder: Lanette, Tilburg
• VAT ID: NL001495494B56
• Chamber of Commerce (KvK): 17285477, Tilburg

How do we collect personal data?

We collect personal data directly from you when you:

• Visit our website;
• Contact us via email;
• Register on our website;
• Place an order through our webshop.

Which personal data do we process?

Personal data is information that can be used to directly or indirectly identify a person. We process:

• Identification data: name, address;
• Contact data: email address, phone number;
• Payment data: bank account information.

We may also automatically collect information about the device you use to access our website, such as IP address, browser, and operating system.

Legal basis for processing

We process personal data based on one of the following legal grounds:

• Consent;
• Necessary for the performance of a contract;
• Legitimate interest of MONETT MAISON;
• Legal obligation.

Purpose of processing

We use personal data only for specific purposes, such as:

• Processing payments;
• Fulfilling and shipping orders;
• Responding to inquiries or complaints;
• Optimizing our website and customer service;
• Sending emails regarding orders, updates, offers, and product information. You can unsubscribe at any time.

Sharing personal data

We may share personal data with third parties when necessary for the above purposes, such as:

• Hosting and IT services;
• Billing and payment services;
• Delivery services;
• Marketing services.

We ensure appropriate security measures and work only with parties that comply with GDPR. MONETT MAISON never sells your data to third parties.

Your rights

You have the following rights regarding your personal data:

• Right to information;
• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restriction of processing;
• Right to data portability;
• Right to object;
• Right not to be subject to automated decision-making (MONETT MAISON does not use this).

To exercise your rights, send an email to info@monettmaison.com. We may ask you to verify your identity to ensure only you have access to your personal data.

Retention period

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.